Press Releases

  • Luscombe Suzuki Leeds claims the top National Dealer of the Year honour in addition to being named Regional Dealer of the Year
  • Five other franchises also collected Regional Dealer of the Year trophies during the 2019 prize-giving ceremony
  • Individual award for Outstanding Performance in Customer Service presented to Norfolk’s Fleming Brothers for the second year in succession
  • 19 Dealers commended during the event for their long-running commitment to the Suzuki network, with two celebrating four decades with the brand

Suzuki GB PLC has named this year’s winners of its annual Dealer of the Year awards. The prestigious ceremony, held on the Spanish island of Tenerife, recognises the achievements of retailers from the past 12 months.

Prior to the event, all dealerships within Suzuki’s nationwide network were evaluated using the same criteria to determine the regional, national and customer service winners. They were assessed on the percentage of target sales achieved, the finance penetration percentage, the Sales Customer Satisfaction Index (CSI), the Service CSI, the number of parts sold, and the quantity of accessories sold and returned. The figures were then aggregated on a balanced scorecard to reveal the top dealer in each of the categories. Trophies were presented by Suzuki GB’s Managing Director Nobuo Suyama, Director of Automobile Dale Wyatt, and Aftersales Director Denis Houston.

Six businesses received Regional Dealer of the Year awards. They were C & M McDonald Suzuki (Aberdeenshire), Luscombe Suzuki Leeds (West Yorkshire), Ludlow Motors Suzuki (Shropshire), Leslies Suzuki (Isle of Wight), Levoi's Suzuki (Essex) and Roadworthy Suzuki (Bristol). The top honour of the night, the National Dealer of the Year trophy, went to Luscombe Suzuki Leeds, who stepped up on to the stage for the second time during the evening to claim the top prize. This marked the fourth time that the highly coveted retailer has won the accolade since taking on the Suzuki franchise in 2010. The final presentation was made to Norfolk’s Fleming Brothers, who won the individual award for Outstanding Performance in Customer Service for the second year in a row.

The ceremony was completed with a total of 19 dealerships being commended for their long-standing relationship with Suzuki, with two franchises, Colin Appleyard in Keighley (West Yorkshire), and Gordon Motors Suzuki in Crieff (Perthshire), celebrating four decades with the brand. In addition, three showrooms have reached 30 years of long service, with five dealers across the UK celebrating 20 years of representing Suzuki.

10 years: 

Hilton Suzuki Bedford (Bedfordshire)
County Suzuki (Devon)

15 years:

W J King Bromley (Kent)
Browning Suzuki (Leicestershire)
Roadworthy Suzuki (Bristol County)
Donnelly Brothers (County Antrim)
Baden Powell Suzuki (Lincolnshire)
Dales Suzuki (Cornwall)

20 years: T J Vickers & Sons (Shropshire)
Leslie's Suzuki (Isle of Wight)
Stoneacre Suzuki Peterborough (Cambridgeshire)
Anthony Betts Suzuki (Hertfordshire)
Stoneacre Suzuki Durham (County Durham)

30 years:  Levoi's Limited (Essex)
Park's Suzuki East Kilbride (South Lanarkshire)
Belmont Suzuki Wallyford (East Lothian)

35 years:  Colin Appleyard Ltd Huddersfield (West Yorkshire)

40 years:  Colin Appleyard Ltd Keighley (West Yorkshire)
Gordon Motors Suzuki (Perthshire)

Dale Wyatt, Director of Automobile at Suzuki GB PLC, said: “It is an honour to gather together representatives from our showrooms up and down the country, and to recognise their achievements from the last twelve months. We would like to congratulate all of our award winners and the businesses who received honorary mentions during the ceremony. They have each shown exemplary standards of work and service, and without them, we would not be in the strong position that we find ourselves in today as we head into the new decade. Congratulations, and we look forward to enjoying further success together in 2020.” 

Note to Editors: Dealer personnel are also listed on the image captions accompanying this release.

AWARD

DEALER

ACCEPTED BY

CX Dealer of the Year

Fleming Brothers

Claire Andrews & Chris Turley from SGB on behalf of Flemings

Regional Dealer of the Year

C & M McDonald

Maxwell& Carol McDonald

Regional Dealer of the Year

Luscombe Suzuki

Mark Reynolds

Regional Dealer of the Year

Ludlow

Ali Grieveson & Stuart Grieveson

Regional Dealer of the Year

Leslie’s

Graham Vanassche

Regional Dealer of the Year

Levoi’s

Alex Levoi

Regional Dealer of the Year

Roadworthy

Steve Hoare

National Dealer of the Year

Luscombe Suzuki

Mark Reynolds

LONG SERVICE

YEARS

DEALER

START DATE

PHOTO

40

Colin Appleyard Ltd Keighley

1979/03/01

Robin Appleyard

40

Gordon Motors

1979/03/01

Gordon & Jane Petrie

 

 

 

 

35

Colin Appleyard Ltd Huddersfield

1984/12/01

Robin Appleyard

 

 

 

 

30

Levoi's Limited

1989/05/15

Alex Levoi

30

Park's Kilbride

1989/09/01

 

30

Belmont Suzuki Wallyford

1989/11/09

Danielle Moffat

 

 

 

 

20

T J Vickers & Sons

1999/01/22

Ian Vickers

20

Leslie's Suzuki

1999/02/01

Graham Vanassche

20

Stoneacre Suzuki Peterborough

1999/02/10

Stuart Quinn

20

Anthony Betts Suzuki

1999/03/15

Anthony Betts

20

Stoneacre Suzuki Durham

1999/04/08

Darren Laverick

 

 

 

 

15

W J King Bromley

2004/01/01

 

15

Browning Suzuki

2004/02/27

Wayne Browning

15

Roadworthy Suzuki

2004/04/26

Steve Hoare

15

Donnelly Brothers

2004/06/25

Eddie Black

15

Baden Powell Suzuki

2004/09/27

Allan Powell

15

Dales Suzuki

2004/12/30

Sara Cadge

 

 

 

 

10

Hilton Suzuki Bedford

2009/06/23

 

10

County Suzuki

2009/12/18

 

ENDS

Suzuki Media contacts:
09 December 2019

Alun Parry
Telephone: 01908 336760
Mobile: 07912 731407
E-mail: alun.parry@suzuki.co.uk

Jessica Grimditch
Telephone: 01908 336775
Mobile: 07710 582227
E-mail: jessica.grimditch@suzuki.co.uk
Twitter: @SuzukiPress

Further information and high resolution photographs are available from the Suzuki Press website
[http://media.suzuki.co.uk/] which can also be accessed by media via Newspress.
For more information on the Suzuki product range visit www.suzuki.co.uk/cars.

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